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POLOKWANE MUNICIPALITY WILL STRIVE: to provide a reliable, consistent and dependable service - to respond and be willing to provide efficient service to all clients - to attain necessary skills and knowledge to render efficient services - to ensure easy access to the Municipality and the various facilities - to ensure an effective two-away communication between our clients and ourselves - to be credible, reliable, honest and trustworthy - to ensure confidentiality when dealing with customers - to care for and maintain municipal assets - to be presentable at all times - to establish one stop customer care centres - to establish a 24hr customer care facility - OUR CUSTOMERS HAVE THE RIGHT TO: accurate measurement of water and electricity consumption - error-free bills - be treated with respect - be dealt with promptly, fairly, efficiently and with respect - confidentiality of their information - one stop service - be involved in issues affecting them
Cnr Landdros Mare and Bodenstein Street

Polokwane Municipality Progress

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